Liberty Watch Getting Started

All payments are handled by the payment company, Stripe,  who manage all credit card details securely. Simply complete the short subscription form on our Subscribe page using your credit card and adding your watch mobile number, and your subscription payment is set up. Your subscription will then be charged automatically each time. There are no detailed direct debit or other forms to complete.

All payments are charged on the 1st day of each month. Consequently, your 1st bill may be for a partial period in arrears, calculated from the day of month you subscribed to the last day of the month, and added to your first full monthly charge in advance. All payments thereafter will be charged monthly in advance on the 1st day of each month.

When you receive your watch, you must first subscribe on our website for your monthly subscription which provides you with 60 minutes talktime, all the location data and no roaming charges within 31 European countries . If you have not subscribed, your sim card will be deactivated and the watch will not work.

Yes, you can view or print our Quick Set-up Guide for the Liberty Watch by clicking here
Liberty Watch Quick Set-up Guide 14/01/2016.   or read below.

WatchOvers Liberty Quick Set Up Guide

Step 1 – Activate SIM Card 

Your Liberty Watch-Phone comes with a built in mobile SIM card giving you all your location data, 60 minutes talk-time plus free roaming in 31 EU countries. To activate your SIM go to www.watchovers.com/subscribe/ and set up your monthly subscription. You must subscribe when activating your watch. 

Step 2 – Charge the Watch & Power On     

Plug the power cable provided into the USB charging port on the watch. Press and hold the silver One Touch Control Button until WatchOvers appears on screen. Your watch will activate on the network within a few minutes displaying the correct time and date. All Watch functions are set-up and managed through the App. Press the silver One Touch Control Button to answer and disconnect calls

Step 3 – Download the WatchOvers APP 

On your smart phone go to www.watchovers.com and download our App by clicking on the App Store or Google Play Buttons.

 Step 4 – Register your Guardian Account

In the App set up your Guardian Account using your mobile number and a password you will remember. All phone numbers in the App should be setup using your international prefix such as +44 or +353 so they automatically work when travelling abroad.  

Step 5 – Pairing your Watch device with the APP

Sign in to the App and Click on “Add Now”, then Scan or manually Enter the 15 digit Serial Number printed on the base of the box. Enter a password for the Watch (it can be the same as your Guardian Account password if you wish). Enter or scan the Watch Mobile Number printed on the base of the box. For Android devices add the watch mobile number manually in watch settings at the next step

Step – 6 Setup & Manage your Watch

Your watch is now added to the App, click on the Person Symbol and click on the Watch ID to modify. This will allow you set up the watch Nickname, the phone numbers and other watch settings. To save your changes, remember to always click “Complete, Done or Save” depending on the App version you are using.

You’re now set-up and can click on the Main Menu tab to manage all your Watches, Notifications, Settings & view the Users’ Guide. Remember to check in settings that your notifications are turned on to ensure you receive alerts from your Watches.  

For more details on the Liberty Watch-Phone and its Functions you can follow the “How To” videos and the Liberty Watch-Phone Users’ Guide at the links below: 

“How to get started” Video shows you exactly how to set up the watch and App, step by step www.watchovers.com/help/how-to/how-to-get-started-liberty-watch-video/

“How to Use our WatchOvers App” Part 1 & Part 2 Videos show you how to use each of the features of the Liberty Watch. www.watchovers.com/help/how-to/how-to-use-our-watchovers-app-part-1-part-2/

Liberty Watch-Phone User’s Guide at www.watchovers.com/help/how-to/do-you-have-a-users-guide-for-the-liberty-watch/

Again thank you for choosing WatchOvers and we hope you enjoy your Liberty Watch-Phone. We have a Help & Support section on our website http://watchovers.com/help/  and if you’ve a question we haven’t covered, not a problem just call us on +353 1 5456000.  Our telephone support is available from 8am to 8pm Monday to Saturday.

 Alternatively please contact us using our Contact Us form on our support page http://watchovers.com/help/contact/  – our email support is available from 8am to 5pm Monday to Friday.

Watch our 2 short videos to show you how to use the many WatchOvers App features.

Click the Play Button for Part 1 which shows you how to use Live Location, Call the Watch, History and Set SafeZones.

Click the Play button for Part 2 which shows you how to use Notifications, Master Guardian & Sub-Guardian, Ring, Vibrate & Silent Mode and Set Alarms.

Click the Play button to Watch our How to get started video which starts from opening the box, downloading our App, setting up your account, adding the watch to your App and setting your preset phone numbers.

No, you can purchase without having to register a PayPal account, just choose the “Pay with Credit/Debit” card option.

The first location signal can take up to a few minutes depending on the watch boot up, SIM card activation and data transmission, similar to a mobile phone.

Yes, you can view or print our Liberty Watch Users’ Guide by clicking here
Liberty Watch Users Guide 2016-01-11.

The User’s Guide is also available in our App under Help.

For times when you and/or the watch are in another country, in order for the watch to recognise the preset numbers as approved numbers when calling the watch, you add the International prefix when setting your contact numbers such as +44 or +353 and your phone number.

You can call the watch by pressing the Call button in our App or by dialing the watches mobile number from your mobile number or another pre-set number. The Call button on located on the top of the location map screen between the Live and History button.

The sim card number has 3 more digits than a standard mobile number with the International codes, i.e. + and 15 digits.

Location

The Liberty watch comes with a European ‘always roaming’ sim card with a Spanish mobile number which, unlike standard sim cards, will always use the strongest mobile network that the watch is located in, not just the network of the sim card provider, so the watch will get the best network coverage available for that area.  As our Liberty watch is a SOS Location device, this is a key feature.

In addition this also provides the great benefit of no roaming charges anywhere within 31 European Countries,

All calls to the sim card from outside Spain will be charged by your mobile/landline operator at their tariff for calling Spain.  As the device is not intended for long communications, the cost of calling the device should not be significant for general use.

Some mobile operators let you add low rate international calls for no additional charge or for a nominal charge, but you must contact them and Opt in. Check with your mobile operator as it varies from operator to operator.

With one short press of the call button, the display on the watch will light up, one more short press and the first phone number will be displayed. With each short press the next number be displayed. When the number you wish to call is displayed, press and hold the call button for 3 seconds until you see “calling” appear on screen.

Making calls

The watch can call 10 numbers – 3 SOS numbers, 5 Friends number and 2 Monitoring numbers. These numbers will display on the watch allowing the watch to call these numbers.

Your name goes into setting in the “Name” field. Your loves ones name or nick name goes in the “Nick Name” when adding their watch.

Press on the image to the right of the word “Photo” for 3 seconds and the option will pop up to add a photo by using your camera or from your photo, select your photo and press save.

When you are in the map, on the bottom left of your screen, press the round icon to switch between satellite view and street map view.

To delete a Safe Zone, press on the Safe Zones icon to the right of the History icon on the location map screen, then press on the Safe Zone your wish to delete, for 3 seconds. Then press OK to delete the Safe Zone.Safe Zone list

Set a Safe Zone for the watch and when the watch exits or enters the Safe Zone, depending on your chosen setting, you will receive a notification through the App.

To set a SafeZone select Watches and click the watch to open the map screen. Click the SafeZone button on the top right of the screen, and click the + symbol.

Type in a name for your SafeZone and select whether you are notified if the watch enters the SafeZone or if the watch exits the SafeZone.

With you finger on the black dot, move the dot outwards from the lowest setting of 500 meter radius. To reach the widest setting of 2,000 meter radius you need to remove your finger from the dot when you reach the edge of your screen to allow the map to zoom out and then repeat the process to reach the radius you wish to set.

If you wish to set a SafeZone in a location that is not where the watch is currently, which is indicated by the blue pin, move the map screen to the location you want and the pin with the SafeZone outline will move to that location.

Click Save to save your SafeZone

Note, if you wish to set a Safe Zone in a location not displayed on the screen, such as a long distance from the current location, pinch the map smaller until you see the area or country you require and then pinch the screen again to zoom in on the location you require.

If you have set several Safe Zones, the Safe Zone list will be shown in Safe Zones.  Tap the Safe Zone on screen once to modify.  Press the Safe Zone on screen for 3 seconds to delete the Safe Zone.

The 31 countries with no roaming charges when using the Liberty watch are; Austria , Belgium, Bulgaria, Croatia , Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

There is no lengthy 12 or 24 month contract, simply pay month to month which is debited automatically in advance to your account on the same day each month, giving you the freedom of a 30 day contract.

Our subscription is £8.95/€9.95 per month which includes 60 minutes talk time, all monthly location data required and no roaming charges within 31 European countries.

You must subscribe once you receive your watch to activate your watch sim card.  All payments are charged on the 1st day of each month. Consequently, your 1st bill may be for a partial period in arrears, calculated from the day of month you subscribed to the last day of the month, and added to your first full monthly charge in advance. All payments thereafter will be charged monthly in advance on the 1st day of each month.

For all payment information Click here for our Pricing page on our website.

You will receive alert notifications when the SOS button is pressed or when the watch leaves a SafeZone you have created or if the battery charge is low.

No, our Watch-Phone is a stand alone phone that you can make calls from and to, and also receive text messages.

Orders received before 1pm each day should be delivered to you in 3 business days. Orders received on Saturday and Sunday are treated as being placed on Monday with delivery expected on Thursday. Orders on Public holidays are treated as being received the next business day.

No, your Watch-Phone comes with a sim card pre-fitted.

Making a call is simple, just hold the button for 3 seconds to call SOS. The SOS button can be set as any phone number you wish. Short press of the button on the Liberty watch-phone will scroll down to one of the 8 pre-set phone numbers and press the button on that number for 3 seconds to call that number.

Yes, our watches are quad band phones and will work all over the world.

When the SOS Button is pressed, the Watch will call the 3 pre-set numbers one by one and will also send a notification message to your App on one or multiple devices at the same time no matter where they are, while monitoring the watches position every sixty seconds.

To get started all you need is to download the app, add your own personal mobile number for the Username, add a password you will remember and follow the brief instructions in our App.

To download our App, simply open our website on your smartphone and click on the App Store or Google Play button to download our App for Free.

App buttons

After installing our App, please say “OK” to push notifications, to allow you to receive notification and messages from the watch.  Swipe the screen left to go to the 2nd screen and press the “Start” button to enter the App.

Account set up

Press “Create New Account” button and enter your information when prompted. Your username should be your own mobile phone number including the international code +44 or +353 for example.

Account set up 2

If you have an account already set up, manually enter your own mobile phone number (not the watch phone number), enter your password and click “sign in” to login.