Yes, you can use the change the circle to a square by tapping the circle to the left of the slider bar.

To change the length of the sides of the square, tap the circle with 3 dots, tap the vertical or horizontal symbol and use the slider to change the distance.

When the watch has entered a building, the watch can use LBS for location which is not accurate. You can check the last GPS location to see where the watch was before entering the building.

To do this check the location on the map screen, and press the symbol to the left of the location bubble (it will be symbol of a satellite or an Ariel), it will confirm if the watch is using GPS which is very accurate or it is LBS which can be several kilometers away. If it is showing LBS, go into Track, set the LBS & Wi-Fi setting to off and press OK, this will show the history for the day only showing GPS locations.

This will show the last outdoor GPS location before the watch entered a building which confirms the watch is in that building.

Where you have any concerns, the quickest and most effective way to check on your loved one is to call them on their watch.

Shake‐Shake to make “Voice Message” friends

Your Assure watch comes with a Shake-Shake to make friends feature for 2 watches to share their contact details with each other so they can send voice messages to each other.

To use this feature, press and hold the voice message button and shake the two watches at the same time to pair successfully and add each other into the voice message contact list. While holding the button you will see image of a watch on a wrist shaking. You can add up to 10 Voice Message contacts to each watch. These contacts do not affect your 16 contact number limit.

Note: These contacts can only message each other. If you wish for 2 watches to call each other, you must add each watch mobile number in to each watches contact list.

The watch display is similar to a mobile phone and are explained the diagram below.

The features of the Assure Mobile Watch-Phone are;

• Two Way Voice Communication – Call the watch or the watch can call you.
• SOS Emergency Alarm – One button press to call the first two contacts and simultaneously send SOS alert messages automatically through the App to your contacts who have added the watch to the app.
• GPS Location -Real-time tracking – See the watch location on your smartphone in real time. With the location updated every minute.
• Route Recording & Playback – Playback the location of the watch today, last week or last month.
• Geo-Zones – create virtual outdoor boundaries and receive boundary breach alerts. Location is updated every minute for enhanced Geo-Zone accuracy.
• Motion Monitor – The Motion Monitor lets you check that the wearer is active or moving, helpful when caring for an elderly person or someone living alone.
• Caller Approval – You control who can call the watch and who the watch can call.
• Add up to 16 Pre-set numbers that can call or be called by the watch directly.
• Record Messages – send recorded messages to and from the watch.
• Shake‐Shake to make friends – Shake 2 watches at the same time to share contact details for messaging each other with up to 10 contacts.
• Alert Messaging – receive SOS, Low Battery and Geo-Zone alerts directly to the App.
• Multi User – Add as many users as your wish, for all the family and or several carers.
• Watch Function – Time, Day & Date.
• Built in Sim Card – Open the box and get started straight away. WatchOvers Sim card uses the strongest network available, vital in an emergency.*
• Multi Alarms – Set multiple repeat alarms or reminders which will ring on the watch at the set times, very useful for appointments, medical & other reminders.
• Low-power consumption, up to 2 hours call use and up to 48 hours general use.
• Supports GPS/LBS/WiFi/Cell ID for quick and accurate outdoor location positioning with indoor location accuracy dependent on access to LBS/WiFi/Cell ID networks.

* A subscription is required for Mobile Calls and Data, Pre-paid monthly, No Contract, Opt Out Anytime. Our ‘always roaming’ Spanish sim card has no roaming charges in 31 countries and unlike standard sim cards, they use the strongest mobile network available, enabling the watch to get mobile coverage even in weak signal locations, vital in times of emergency.

With Multi-User, our App will allow you monitor all your loved ones from your smart phone.   You can add as many Assure watches to your App as you wish.

Very handy on days out such as a going to the park, a trip to the Zoo or on holidays when they all head off in different directions.

It is very easy to manage the contacts in your watch through the WatchOvers App, giving the parent/carer control on who can call the watch and who the watch can call, keeping your loved ones safe from unsolicited callers.  These numbers can be updated and changed as often as you like.

The Watch allows up to 16 contact numbers including the administrator, preset in the contact list. To add a contact number;

• Press the icon Family List icon to enter the setting page.
• Click the “+” symbol on the top right of the screen page to add a contact number.

Remember to use the international dialing code when adding contact numbers.

To Edit or Delete the current contact, press the screen on the contact number until the edit page is displayed.

All settings and changes are updated instantly.

The Watch will send Alert messages automatically to Administrators of the watch, through the WatchOvers App on their mobile phone such as when the battery is low, if an SOS call has been made or if the wearer breeches a Geo-Zone.

Notifications / Message Centre

To view your notifications, Press the Message centre icon on the main screen to open the message page and view all messages from the watch and the system. All your notifications can be viewed here. To delete your messages, press the Bin icon on the top right of the screen and click OK

A Geo-Zone is an area with a virtual boundary or fence set by you. For example you can set up a Geo-zone around your house, school or park and receive an alert if the watch leaves the zone. Zones can also be set that you get an alert if the watch enters the zone, exits a zone and Enters or exits a zone.

• To set a Geo-Zone, press the Geo-Zone icon.
• Press the Plus symbol to add a new Geo-Zone.
• Tap on the screen to move the location of the zone you wish to set. If the location is off the screen, move the screen to the location you wish to set the zone and tap on the screen once to move the zone area to your map location.
• Set the diameter using the slider.
• Tap on Settings to set your Geo-Zone name and tap the Alert Policy to receive an alert if the watch exits a zone, enters a zone or both enters or exits a zone.
• Tap complete to save your new Geo-Zone

When your loved ones are out and about, locate them through the WatchOvers Assure App on your smart phone instantly, letting you see where they are no matter how far away.  Feel more confident giving your kids a little more freedom while enjoying extra peace of mind or alleviate some of your concerns for your elderly relative.

Once you open the location map in our App, the current location will be updated within about 60 seconds. There is no need to press the Locate button to get the current location, unless you have set tracking mode to manual. Press on the antenna icon to the left of the location bubble on the map screen to see what the watch is working off, either GPS or LBS, to give you its current location.

When outdoors, the Assure uses GPS (Global Positioning Satellite) to send its position via overhead satellites to pinpoint the watch’s location, with accuracy of 3 meters to 30 meters approximately.

When indoors, accuracy is reduced from 10 meters to 100 meters or more and can show as the house next door, or further away depending on the proximity to the nearest mobile mast.

When the App reports LBS (Local Base Station) generally the watch is indoors and this indicates cellular positioning which is usually accurate from 100 meters to 1000+ meters depending on the distance away from the nearest mobile phone base station (LBS) that the watch is registered to.

In general, GPS devices are designed for outdoor use, therefore they are not as accurate when used indoors. Please note that when locating a watch that is indoors, the location can show as close as the house next door, or a lot further away depending on the LBS unit it is connected to.  It is important to check to see if the watch is using GPS or LBS for location as LBS is not as reliable.

But remember if you have a concern all you have to do is call them, the watch is a phone!  

With our SOS Emergency call, Help is on hand with a one button press that automatically calls and sends alerts notifications.

To make an SOS call, with the watch display visible, press and hold (Long press) the SOS button for 3 seconds, the watch will automatically send a message to the “family contact list” that have added the watch to the App on their smartphone and will continually dial the Administrator and the 1st Back Up Administrator contact numbers 3 times until the phone get through successfully. Voicemail counts as getting through successfully.

Each of the emergency contacts should ensure they say “YES’ to receiving notifications from the App when setting up their account.

Note: If the watch display screen is not showing, short press the SOS button and then long press the SOS button to make an SOS call.  This 2 press feature is designed to avoid making accidental calls.

Make Calls To and From your Assure Watch as it is a mobile phone. Call the Assure and talk directly to your loved one.  Enjoy clear conversations with an easy one press dial and answer button giving your loved ones an extra confidence and sense of security when they are not with you.

The Assure Watch Phone can make and receive calls to and from up to 16 pre set telephone numbers. No need for any additional mobile phones or devices, the Assure is a stand-alone phone. With one press of a button your loved one can call you quickly and easily.  The Watch comes with its’ own sim card and phone number. A key safety feature is caller screening allowing only your chosen numbers to call or be called from the watch.

The watch is primarily a GPS device for when the wearer is outdoors. For outdoor location working on GPS (Global Positioning Satellite), this means it gets its position when the watch is outdoors and can access a satellite. When you are looking at the location map on our App you will see a location bubble, press the Antenna icon on the left hand side of the bubble to see what the watch is working off, either GPS or LBS, to give you its current location.

GPS indicates satellite positioning and its accuracy is 3 meters to 30 meters. When the watch is indoors and GPS is displayed on the App, up you can sometimes get shadowing which can make the GPS location display anywhere from 10 meters to 100+ meters from its actual location.

LBS (Local Base Station) can be displayed when the watch is indoors and this indicates cellular positioning which is usually accurate from 100 meters to 1000+ meters depending on the distance away from your nearest mobile phone base station that the watch is registered to.

With regards to GPS working inside of buildings, GPS signals are carried through waves at a frequency that does not move easily through solid objects. A GPS device relies on a series of satellites in order to determine where it is physically located. The signals sent from these satellites do not penetrate all kinds of barriers with ease. When you use a GPS inside a building, a wide variety of physical barriers and potential interference sources make it difficult for the device to pinpoint your location accurately.

In general GPS devices are designed for outdoor use, therefore they are not as accurate when used indoors. Please note that when locating a watch indoor the location can show as close as the house next door, or a lot further away depending on the LBS unit it is connected to. It is important to look at the location bubble to see if the watch is using GPS or LBS for location as LBS is not as reliable.

When the location is reporting location using LBS, you can check the last reported GPS in your app.  In your app Press the Track icon to show the location history of the watch. Set a “Start date” and “End date”. The ‘show activity’ should be “on” and the LBS & Wifi positioning should be turned “off”.  The last GPS position will then show.

You can set multiple repeat alarms such as to take medicine at set times each day. What you type in the Alarm label, up to a maximum of 20 characters, will appear on the watch screen when the alarm rings. On the watch, click any button to stop the alarm ringing.

To set an Alarm, go to Watch Settings and Click on Watch Alarm.