What Alert Notifications / Messages will I receive?

The device will send Alert messages automatically to Administrators and Backup Administrators of the device, through the WatchOvers PetTrackie App on their mobile phone such as when the battery is low or if the wearer breeches a Geo-Zone. To view your messages alerts Tap Messages.  To delete your messages, Tap Delete on the top right of […]

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What is a Geo Zone or Geo Fence?

A Geo-Zone is an area with a virtual boundary or fence set by you. For example you can set up a Geo-zone around your house, school or park and receive an alert when the enters or exits the zone.  Geo Zones are set in Fence List. Fence list Tap Fence list to set up or […]

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The App is showing several locations but the device has not moved?

The device is usually indoors if this is happening. The device is primarily a GPS device for when your pet is outdoors. For outdoor location working on GPS (Global Positioning Satellite), this means it gets its position when the watch is outdoors and can access a satellite. When you are looking at the location map […]

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Where can I download the WatchOvers PetTrackie App?

To Download the WatchOvers PetTrackie APP Scan the QR code on Users Manual, OR on your smart phone go to www.watchovers.com and download our App by clicking on the App Store or Google Play Buttons, OR search for “WatchOvers PetTrackie” in Google play or the App Store to download our App and click install. After […]

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How do I set up Geofence / Geo Zone?

To set up a Geofence /Geo Zone Tap Fence list to set up or edit geo-fences. You can set up multiple geo-fences of square, rectangular or circular shapes. Tap on Add fence. Tap on the Icon to the left of the slider to set a circular, square or rectangular fence. To set a circular fence, […]

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How frequently is the Live Location updated?

The PetTrackie updates it’s position automatically every 60 seconds so simply open the map screen to see the current location within about 60 seconds. If you have the device set in Manual mode, the device will send it’s position only when you press the Loc button on the map screen. Press the Loc icon on the […]

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