You can cancel your subscription at any time by emailing email@example.com requesting cancellation and we will deactivate your sim card and cancel your subscription for you. Unfortunately part monthly subscriptions cannot be refunded. To reactivate your sim card, simply re-subscribe and forward a copy of your subscription confirmation email to firstname.lastname@example.org and we will reactivate […]
No, our App is not designed for Windows phones and does not work on most BlackBerry devices. There may be some Android mobile phones that conflict with Android Apps including our App.
The PetTrackie is 100% waterproof in water to a depth of -1 meter for up to 30 minutes, maximum temperature of 20 degrees Celsius as long as the back or side of the device has not been opened. The PetTrackie is not vapour proof.