The WiFi is not working on the device

Wi-Fi is not necessary for the functioning of the device. It is not required for data connection purposes as this is covered in the data plan on the SIM card. When the Wi-Fi service does become active, it is for enhanced location purposes and does not need to be paired nor is there a need […]

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What Alert Notifications / Messages will I receive?

The device will send Alert messages automatically to Administrators and Backup Administrators of the device, through the WatchOvers PetTrackie App on their mobile phone such as when the battery is low or if the wearer breeches a Geo-Zone. To view your messages alerts Tap Messages.  To delete your messages, Tap Delete on the top right of […]

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What is a Geo Zone or Geo Fence?

A Geo-Zone is an area with a virtual boundary or fence set by you. For example you can set up a Geo-zone around your house, school or park and receive an alert when the enters or exits the zone.  Geo Zones are set in Fence List. Fence list Tap Fence list to set up or […]

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