How do I set up Geofence / Geo Zone?

To set up a Geofence /Geo Zone Tap Fence list to set up or edit geo-fences. You can set up multiple geo-fences of square, rectangular or circular shapes. Tap on Add fence. Tap on the Icon to the left of the slider to set a circular, square or rectangular fence. To set a circular fence, […]

Read More

What countries can I travel to without roaming charges on my device?

The 31 countries with no roaming charges when using the PetTrackie  are; Austria , Belgium, Bulgaria, Croatia , Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

Read More

How often does the device send me its location?

The PetTrackie will send you its location approximately every 60 seconds. You can change the Tracking mode in Manage to Manual mode if you only want the location to update each time you press the Loc button on the map screen.  Manual mode will extend the time between battery charges.

Read More

Is there a contract with the monthly subscription?

There is NO lengthy 12 or 24 month contract, it is just pre-paid monthly, with No Contract, so you can Opt Out Anytime. Simply pay month to month which is debited automatically in advance to your account on 1st day of each month, giving you the freedom of a 30 day contract.

Read More

What is the cost of the monthly subscription/mobile bundle?

Our subscription is £4.49/€4.99 per month which includes Unlimited location data and will work worldwide in over 150 countries. It is pre-paid monthly, with No Contract, so you can Opt Out Anytime. Unlike a standard sim card, our sim card is not fixed to any one mobile network, it will roam from network to network to […]

Read More