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WatchOvers Help and Support PetTrackie

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Help & Support PetTrackie

Features(10)

  • What are the features of the PetTrackie?
  • How many pet tracker devices can add to my account
  • What Alert Notifications / Messages will I receive?
  • What is a Geo Zone or Geo Fence?

FAQs(14)

  • How do I change card credit or debit card details for the subscription payment?
  • Is PetTrackie suitable for a cat?
  • How do I cancel my Subscription?
  • Is the PetTrackie waterproof?

Getting Started(21)

  • How do I power on my PetTrackie device?
  • I am getting a message that the device does not exist?
  • How do I add the Device mobile number and country code?
  • Where can I find the Device mobile number?

The PetTrackie Device(29)

  • Can I control who can add the device?
  • Safety & General Warnings
  • How do I pair the device to my App account?
  • How do I power off and on the device remotely?

Our App(22)

  • I am getting a message that the device does not exist?
  • What version of iOS and Android is needed for the PetTrackie app?
  • Can I control who can add the device?
  • Safety & General Warnings

Troubleshooting(17)

  • Does the device clip onto a Dog Harness?
  • What charging adapter plug should I use?
  • Safety & General Warnings
  • What warranty is with the PetTrackie?

Manuals(1)

  • Do you have a Quick Set-up Guide & a Users Manual for the PetTrackie?
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