No, you must press the White SOS button to light up the screen and see the time. The screen will light up for about 10 seconds and turns off again in order to conserve the battery power.
The Assure watch uses 2G and 2.5G networks.
No, our App is not designed for Windows phones and does not work on BlackBerry devices. There may be some Android mobile phones that conflict with Android Apps including our App.
No, the Assure watch-phone is not water proof. It is not suitable for showering, bathing, swimming or other similar water conditions. Care should be taken while washing your hands and ensure the charging port door is firmly closed. For young children we advise the watch should be removed while washing hands or other similar water […]
The Assure watch will fit a wrist up to 21.5 cm. The smallest setting is 13.5 cm but the watch can be worn a little loose for wrists smaller than 13.5 cm.
No it does not come with either a UK or Irish sim card. The watch comes with a European ‘always roaming’ SIM card based in Spain with a Spanish mobile number. With our ‘always roaming’ Spanish sim card included, unlike a standard sim card, they use any 2G mobile network available, enabling the watch to get […]
Unfortunately, there is no guarantee that all of the features of the Assure watch will function with a sim card other than the one that we provide. Therefore, the Assure watch is now only available to buy with our pre-fitted sim card and we can only provide support for the Assure watch using our sim […]
To set the correct time and date on the watch, Press the Watch Settings icon to enter the watch settings page, Tap on watch time and click Complete
The Watch will send Alert messages automatically to Administrators of the watch, through the WatchOvers App on their mobile phone such as when the battery is low, if an SOS call has been made or if the wearer breeches a Geo-Zone. Notifications / Message Centre To view your notifications, Press the Message centre icon on the main […]
There is no facility to track the 60 minutes. We do allow some flexibility initially on each 60 minutes reached but where the limits continue to be exceeded, we require either a top up for additional minutes or the automated suspension of the sim card in your watch is implemented until we receive your next subscription payment on the […]