Always use the USB cable provided and a CE approved USB charger plug with an output: 5.0V-1.0A, to avoid irreparable damage.
There is no volume setting on the Assure watch. The watch either rings at the one level or is set on silent mode where the ring will be muted. Watch Silent times is in watch settings.
Pacemaker patients really suffering from mobile phones are very rare unless the phone is just positioned in the pocket over the pulse generator. The portion of patients really suffering from mobile phones is about 1 out of 100,000. We do have customers with pacemakers that are using the Assure watch for over 1 year. Nevertheless, […]
The watch is showing 3 kilometers away from where it should be, how can I see the last GPS location?
When the watch has entered a building, the watch can use LBS for location which is not accurate. You can check the last GPS location to see where the watch was before entering the building. To do this check the location on the map screen, and press the symbol to the left of the location […]
No, the Assure watch only displays the time in 12 hour am/pm format.
The administrator(the first person to add the watch to their App account) can control permission to add the watch. This setting allows the administrator to permit or block anyone else from adding the watch to their account. For security we would advise keeping this in the off position and only turn it on while permitting […]
Safety & General Warnings The watch is NOT waterproof. It is splash proof for everyday use, only when the charging & sim card port doors are firmly closed. It is not suitable for showering, bathing, swimming or other similar water conditions. Care should be taken while washing your hands. For young children we advise removing […]
The watch can be managing using the multi-function white SOS button except for the message recording function. White SOS/Dialling/Answer/Power On button. Power on – Press and hold the button for 3 seconds. SOS Call – Press and hold the button for 3 seconds.(with the watch display on) Answer Call – One short press of the […]
You can add up to 16 contact numbers including the administrator in the contact list. Press the Family List icon to enter the setting page. Click “+”on the top right of the page to add a contact name and number. Note: Remember to use the international dialling code when adding contact numbers.
To pair your Watch with the APP Sign in to the App and Click on Watch + icon. Scan the QR code in this manual and also on the inside lid of the box OR manually enter the 15 digit WID number printed on the QR code and click OK. Enter a Watch Users Name […]