Is there a contract with the monthly subscription?

There is NO lengthy 12 or 24 month contract, it is just pre-paid monthly, with No Contract, so you can Opt Out Anytime.  Simply pay month to month which is debited automatically in advance to your account on 1st day of each month, giving you the freedom of a 30 day contract.

Read More

What is the cost of the monthly subscription/mobile bundle?

Our subscription is £8.95/€9.95 per month which includes 60 minutes talk time, all monthly location data required and no roaming charges within 31 European countries. It is pre-paid monthly, with No Contract, so you can Opt Out Anytime. Subscriptions are only £7.45 / €8.45 each per month for orders of 2 or more watches. You […]

Read More

When can I expect delivery?

Orders received before 12am each day will be shipped the same day and delivery times are listed on our shopping cart when you add an order to your card as delivery times vary from country to country. Orders received on Saturday and Sunday are treated as being placed on Monday.  Orders on Public holidays are […]

Read More

How do you make a call from the Watch?

To make a call just press and hold the white SOS button for 3 seconds to make an SOS call. To make a call to a specific phone number in your contact list, each short press of the White SOS button will scroll down through each of the pre-set phone numbers in the watch. Press […]

Read More

How does the SOS button and SOS Calling work?

To make an SOS call, with the watch display visible, press and hold (Long press) the SOS button for 3 seconds, the watch will automatically send a message to the “family contact list” that have added the watch to their App account on their smartphone and will dial the Administrator 3 times and then the […]

Read More

How do I to set up / register an account?

To Register your Administrator Account Connect your phone with WiFi or switch ON your mobile data to get the internet connection. On the App login screen click New User, enter your email address and your mobile number and click Next to receive your registration code automatically by email. Enter the registration code (within 10 minutes […]

Read More