How do I call the watch?

To call the watch while in the App, press the Dial icon on the map screen to make a phone call to the watch. You can also create a contact in your phone with the watch mobile number and call the watch as you would call any other contact in your phone contact list. Or […]

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Why does my watch use a European Sim card with a Spanish mobile number?

The watch comes with a European ‘always roaming’ SIM card based in Spain with a Spanish mobile number. With our ‘always roaming’ Spanish sim card included, unlike a standard sim card, they use any 2G mobile network available, enabling the watch to get mobile coverage with any 2G network, not just 1 mobile provider In […]

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How do I call a number from the watch?

With one short press of the white SOS/Dialling/Answer button, the display on the watch will light up, one more short press and the first phone number will be displayed. With each short press the next number be displayed. When the number you wish to call is displayed, press and hold the White button for 3 […]

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How do I set up Geo-Zone?

A Geo-Zone is an area with a virtual boundary or fence set by you. For example you can set up a Geo-zone around your house, school or park and receive an alert if the watch leaves the zone. Zones can also be set that you get an alert if the watch enters the zone, exits […]

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What countries can I travel to without roaming charges on my watch?

The 31 countries with no roaming charges when using the Assure watch are; Austria , Belgium, Bulgaria, Croatia , Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

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