The WiFi is not working on the watch

Wi-Fi is not necessary for the functioning of the Assure watch. It is not required for data connection purposes as this is covered in the data plan on the SIM card. When the Wi-Fi service does become active, it is for enhanced location purposes and does not need to be paired nor is there a […]

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Where can I download the WatchOvers Assure App?

  To Download the WatchOvers APP Scan the QR code on the side of the box, OR on your smart phone go to www.watchovers.com and download our App by clicking on the App Store or Google Play Buttons, OR search for “WatchOvers Assure” in Google play or the App Store to download our App and […]

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Are there any fees for text messages?

There are no text message fees as all messaging is free through the App. You cannot send messages from or to the Watch. You will receive alert messages through the App for low battery, Geo-Zone alerts and when an SOS call has been made.

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Does the watch use SMS?

No, the watch transmits messages through the App and does not require SMS for messaging or commands.  This reduces the cost as there is no text messaging costs.

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Is there a contract with the monthly subscription?

There is NO lengthy 12 or 24 month contract, it is just pre-paid monthly, with No Contract, so you can Opt Out Anytime.  Simply pay month to month which is debited automatically in advance to your account on 1st day of each month, giving you the freedom of a 30 day contract.

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When can I expect delivery?

Orders received before 12am each day will be shipped the same day and delivery times are listed on our shopping cart when you add an order to your card as delivery times vary from country to country. Orders received on Saturday and Sunday are treated as being placed on Monday.  Orders on Public holidays are […]

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