Always use the USB cable provided and a CE approved USB charger plug with an output: 5.0V-1.0A, to avoid irreparable damage.
There can be a number of reasons for this. Firstly please ensure your mobile data is turned on. Please go into the settings for our app on your phone and change the setting so the phone alerts are on (we cannot advise the exact way to change these settings as each phone is different). This […]
To Edit a contact, including the Administrator number, go to the main menu in the App. Tap on Family List Press the screen on the contact number you wish to change until the edit page is displayed. Tap on the number and correct it. (Remember to use the international dialling code when adding contact numbers). […]
Please check that you have downloaded the correct app for your watch as we have a number of different apps. Your watch can only be added to the correct App. If you are still having problems adding your watch, please contact firstname.lastname@example.org