Can I control who can add the watch?

The administrator(the first person to add the watch to their App account) can control permission to add the watch. This setting allows the administrator to permit or block anyone else from adding the watch to their account. For security we would advise keeping this in the off position and only turn it on while permitting […]

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Safety & General Warnings

Safety & General Warnings The watch is NOT waterproof. It is splash proof for everyday use, only when the charging & sim card port doors are firmly closed. It is not suitable for showering, bathing, swimming or other similar water conditions. Care should be taken while washing your hands. For young children we advise removing […]

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How do I add Phone / Contact numbers to the watch?

You can add up to 16 contact numbers including the administrator in the contact list. Press the Family List icon to enter the setting page. Click “+”on the top right of the page to add a contact name and number. Note: Remember to use the international dialling code when adding contact numbers.

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How do I pair the watch to my App account?

To pair your Watch with the APP Sign in to the App and Click on Watch + icon. Scan the QR code in this manual and also on the inside lid of the box OR manually enter the 15 digit WID number printed on the QR code and click OK. Enter a Watch Users Name […]

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Shake‐Shake to make “Voice Message” friends

Shake‐Shake to make “Voice Message” friends Your Assure watch comes with a Shake-Shake to make friends feature for 2 watches to share their contact details with each other so they can send voice messages to each other. To use this feature, press and hold the voice message button and shake the two watches at the […]

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Record and send voice messages to and from the Assure watch

You can record and send voice messages to and from the watch, that can be played on the watch or on the App. Voice messages from the Watch The voice message button is the button on the top left side of the watch.     Record and send a Voice Messages Short press the Voice Message Button […]

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What warranty is with the Assure watch?

This product is guaranteed by the manufacturer for a period of 1 year from the date of purchase. This guarantee does not cover defects arising from accidental damage, misuse or wear and tear and is available only to the original purchaser of the product. This does not affect your statutory rights. Please contact us at […]

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