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WatchOvers Help and Support Assure

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Help & Support Assure Watch

Features(21)

  • Can I change to Geofence / Safe Zone setting from a circle to a Square or a rectangle?
  • The watch is showing 3 kilometers away from where it should be, how can I see the last GPS location?
  • What is watch silent times?
  • Shake‐Shake to make “Voice Message” friends

FAQs(23)

  • How do I change card credit or debit card details for the subscription payment?
  • What Countries can I travel to with my watch and what countries are included in my subscription for Calls and Data
  • Will the watch work in America / the USA?
  • What is your returns policy?

Getting Started(29)

  • I have not received the verification code when registering?
  • What contact numbers can I add to the watch?
  • Watch does not exist?
  • How do I add the watch mobile number country code?

The Assure Watch(54)

  • What charging adapter plug should I use?
  • Can the volume be increased or decreased?
  • Can the Assure watch be used with a pacemaker?
  • The watch is showing 3 kilometers away from where it should be, how can I see the last GPS location?

Our App(35)

  • How do I Edit or Delete a contact number in the App
  • How do I change the watch mobile number in the App?
  • Can I change to Geofence / Safe Zone setting from a circle to a Square or a rectangle?
  • Who will receive alert messages when the Safe Zones / Geo Zones boundaries are breached?

Troubleshooting(28)

  • My watch is showing pairing on the screen and a hand shaking?
  • I have a charging issue, the watch will not charge
  • I am getting a sim blocked message on my watch, what should I do?
  • Adding watch details contact name and there is no ‘Complete’ button?
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