How do I set up Geofence / Geo Zone?

To set up a Geofence /Geo Zone Tap Fence list to set up or edit geo-fences. You can set up multiple geo-fences of square, rectangular or circular shapes. Tap on Add fence. Tap on the Icon to the left of the slider to set a circular, square or rectangular fence. To set a circular fence, […]

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What countries can I travel to without roaming charges on my device?

The 31 countries with no roaming charges when using the PetTrackie  are; Austria , Belgium, Bulgaria, Croatia , Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

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Is there a contract with the monthly subscription?

There is NO lengthy 12 or 24 month contract, it is just pre-paid monthly, with No Contract, so you can Opt Out Anytime. Simply pay month to month which is debited automatically in advance to your account on 1st day of each month, giving you the freedom of a 30 day contract.

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What is the cost of the monthly subscription/mobile bundle?

Our subscription is £4.49/€4.99 per month which includes Unlimited location data and will work worldwide in over 150 countries. It is pre-paid monthly, with No Contract, so you can Opt Out Anytime. Unlike a standard sim card, our sim card is not fixed to any one mobile network, it will roam from network to network to […]

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When can I expect delivery?

Orders received before 12am each day will be shipped the same day and delivery times are listed on our shopping cart when you add an order to your card as delivery times vary from country to country. Orders received on Saturday and Sunday are treated as being placed on Monday.  Orders on Public holidays are […]

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